Refund policy

FANCY MONKEY LLC RETURN AND REFUND POLICY- June 29, 2026

Because Fancy Monkey products are consumable food items, we are unable to accept physical returns. However, your satisfaction is our priority — if something isn't right with your order, we will make it right.

Damaged, defective, or incorrect orders Please inspect your order when it arrives. If your items arrive damaged, are defective, or we sent you the wrong product, contact us within 30 days of delivery at hello@meetfancymonkey.com with your order number and a photo of the issue. We'll send a replacement or issue a full refund — your choice, no return required.

Not what you expected If you're unhappy with your purchase for any reason, reach out to us at hello@meetfancymonkey.com within 30 days of delivery. We handle these on a case-by-case basis and will do our best to find a solution.

Order issues and cancellations If you need to cancel or modify an order, contact us immediately at hello@meetfancymonkey.com. We process orders quickly, so we cannot guarantee changes once an order is placed, but we'll do everything we can to help.

Refunds Approved refunds are issued to your original payment method within 5–7 business days. Depending on your bank or card issuer, it may take additional time to appear on your statement. If you haven't seen your refund after 10 business days, please contact us at hello@meetfancymonkey.com.

Questions? We're a small brand that genuinely cares about your experience. Don't hesitate to reach out — hello@meetfancymonkey.com.